- We’ll be polite and treat you with respect.
- We’ll give you our name when we speak to you or see you.
- We’ll be helpful and deal with your enquiries efficiently.
- We will answer your calls quickly and put you in touch with the right person if we can’t help you.
- We’ll return phone messages within one working day.
- We’ll respond to all letters and e-mails within five working days of receiving them.
- We’ll write all publications and letters in plain English


The best of London on your doorstep. 100 Park Village East is a fantastic new complex of contemporary apartments in the heart of the capital.
